Member Service Associate @ Delnor Health & Fitness Center

Northwestern Medicine Delnor Health & Fitness Center
Job Description

The purpose of the Member Services Associate is to provide the highest level of customer service to members, guests and prospects of the facility, as well as, membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.


Upon hire, there is a FREE membership to the facility along with other great benefits.



1. High School diploma or GED preferred. 2. 1 year certificate from college or technical school preferred. 3. Minimum 6 months of related experience or training preferred. 4. 2-3 years of sales, reception and computer skills preferred. 5. CPR/AED certification required within 90 days of hire. 6. Must possess excellent inter-personal and communication skills, and the ability to work with members in a positive, service based manner. 7. Ability to multi-task and maintain a controlled and professional demeanor. 8. Proficient computer skills.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Offers of employment are contingent upon the candidate successfully completing a pre-employment drug test and background check prior to the commencement of employment.

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